Terms & Conditions

Powerhouse Golf are completely dedicated to your total satisfaction. If you have any suggestions or comments please contact us on one of the following:

Our Contact details:
Powerhouse Golf
96-100 Rochdale Road Middleton Manchester M24 2QA United Kingdom
Phone: +44 (0)161 654 6981
Email: sales [at] powerhousegolf [dot] co [dot] uk

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

Payment can be made by Cheque payable to Ideas Solutions (Retail) Ltd, Postal Order or by Credit/Debit Card.
Goods will be shipped against cleared funds.

All items are shipped by Carrier or Royal Mail Tracked unless otherwise next to the product. Orders are processed the following working day, and delivery is generally dispached next day against cleared funds. Delivery is not normally made on Saturday mornings unless pre arranged. Please see Deliveries, from the "Information tag" on the home page

Your goods will usually be despatched within 24 hours of us receiving your order assuring delivery within 4 working days. Please note that web based order confirmation does not guarantee delivery. Once your order is received at our offices, we will provide e-mail or telephone confirmation that your order has been accepted. Please see Deliveries, from the "Information tag" on the home page

If your item is not in stock, we will contact you to advise.

For orders made from the UK will have VAT included at the current rate unless specified.

For orders made for delivery to the European Union, VAT will be decucted from the price and credited back via the payment method.

All credit card numbers are secured and encrypted in the software when the order is placed using 1028 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

All products where applicable are shipped with a guarantee instruction enclosed. This form explains how to register your product on our website for that specific product. This does not affect your statutory rights. Please see Warranties, from the "Information tag" on the home page

If you need to reach us, please email us on sales [at] powerhousegolf [dot] co [dot] uk or phone on +44 (0)161 654 6981 (International +44 +44 (0)161 654 6981) or write to us at 96-100 Rochdale Road Middleton Manchester M24 2QA United Kingdom

All sales are final. We accept returns on an exchange basis only, unless otherwise agreed. If your item should arrive defective, please notify us immediately so we can help. We allow our customer a maximum 3 days from carrier arrival date to notify us should an item arrive defective. Items must be returned UNUSED, complete and in their original box and packaging. We reserve the right not to accept returned items in a USED condition. All carriage in both directions for products returned for repair or return for credit, under any guarantee (unless otherwise stated), must be met by the purchaser. Ideas Solutions Retail Ltd will not accept liability for returned goods arriving damaged. Adequate insurance must be obtained by the sender if applicable.
Should an item be returned as; not suitable or not required will be credited in full (for the item(s) only). Any item(s) purchased with "FREE CARRIAGE OFFER"and returned, will be creditited in full, less the cost of the outgoing carriage. Details of the outgoing carriage at the time of purchase will be given on request.