Goods can either be returned to store or by post. Please note that we do not offer an exchange service by post.
We reserve the right to refuse to exchange or refund items that are not returned within 28 days of delivery.
In order to qualify for our refunds policy, all Items must be in a re-saleable condition i.e. undamaged, in their original and undamaged packaging, unworn and complete with all tags and labels attached.
We reserve the right to refuse to refund items that are returned that are not in re-saleable condition. Goods returned in an unsatisfactory and not in a re-saleable condition may be returned to you at your expense.
Goods must be returned with your original receipt and be in the condition that they were purchased. Without a receipt we will exchange or refund in vouchers at the last known selling price.
If you return a single item bought as part of a multi-buy discount offer (for example buy 2 for £20.00) you will be refunded the full price of the item less any discount given in the offer. If you return all the items purchased with the multi-buy offer discount you will refunded with the full multi-buy value.
Our refunds policy is in addition to your statutory rights.
Should an item be returned as; not suitable or not required will be credited in full (for the item(s) only). Any item(s) purchased with "FREE CARRIAGE OFFER"and returned, will be creditited in full, less the cost of the outgoing carriage. Details of the outgoing carriage at the time of purchase will be given on request.